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JLT Gardening – Commercial Client Terms & Conditions

These Terms and Conditions apply to all commercial, industrial, strata, and body‑corporate services provided by JLT Gardening (ABN: 98556423258), hereafter referred to as “JLT”.

1. Definitions

• “Client” refers to the business, organisation, property manager, body corporate, or authorised representative engaging JLT.

• “Services” include commercial grounds maintenance, landscaping, lawn care, waste removal, and scheduled property upkeep.

• “Agreement” includes these Terms, any service contract, maintenance schedule, or written quotation.

2. Quotes and Pricing

• Quotes are valid for 30 days.

• Pricing may vary based on site inspections, safety requirements, or changes in scope.

• Variations must be approved in writing by an authorised representative.

3. Invoicing and Payment

• Invoices are issued according to the agreed billing cycle (e.g., per visit, fortnightly, monthly).

• Payment terms are strictly 14 days unless otherwise stated in the service agreement.

• Late payments incur a 5% monthly fee and may be referred to a third‑party collection agency at the client’s cost.

• JLT may suspend services for overdue accounts.

4. Cancellations and Rescheduling

• Minimum 48 hours’ notice is required for commercial bookings.

• Late cancellations may incur up to 100% of the scheduled service fee, depending on labour and equipment allocated.

• JLT may reschedule due to unsafe weather or site conditions.

5. Access and Site Conditions

• The client must ensure:

  • Safe and unrestricted access to all areas

  • Compliance with site induction requirements

  • Notification of security procedures or restricted zones

• Delays caused by access issues may incur additional charges.

6. Safety and Compliance

• JLT adheres to all OHS and WorkSafe Victoria requirements.

• Site‑specific safety documentation (SWMS, JSA, inductions) can be provided upon request.

• Work will cease if conditions are unsafe or non‑compliant.

7. Damage and Liability

• JLT is not liable for damage to concealed infrastructure unless identified in writing prior to work.

• Accidental damage caused by JLT will be managed through our insurance process.

• The client is responsible for ensuring the site complies with safety standards.

8. Waste Removal

• Commercial waste removal (green waste, hard rubbish, bulk disposal) may incur additional fees.

• Fees are based on volume, weight, and disposal facility charges.

9. Scheduled Maintenance Contracts

• Services are performed at agreed intervals as per the maintenance plan.

• Pricing may be reviewed periodically based on fuel costs, inflation, labour requirements, or changes in property condition.

• Missed visits due to client‑caused access issues may still be billable.

10. Client Property, Equipment & Compliance

• JLT will not use client‑owned machinery unless formally agreed in writing.

• JLT is not responsible for damage to or caused by client equipment.

• The client must ensure compliance with all site‑specific policies.

11. Termination

• Either party may terminate the agreement with 30 days’ written notice.

• All outstanding invoices must be paid before the final service.

12. Intellectual Property

• All designs, plans, reports, or documentation created by JLT remain JLT’s intellectual property unless otherwise agreed.

13. Force Majeure

• JLT is not liable for delays or non‑performance due to events outside our control.

14. Governing Law

• These Terms are governed by the laws of Victoria, Australia.

15. Acceptance

By engaging JLT, the client agrees to these Terms and Conditions.